STACY EDEY et al. v. NAVY FEDERAL CREDIT UNION

If you received an emailed or mailed Notice, then NFCU’s records indicate you are a Settlement Class Member. The Class is defined as individuals who, between January 1, 2023, and January 31, 2025, as members of NFCU were provided a personal loan in which: 

• the personal loan application was submitted using a device (e.g., phone or computer) that was not familiar to NFCU; 
• NFCU deposited personal loan funds into the member’s account; 
• the member submitted a claim to NFCU disputing the personal loan as fraudulent; 
• NFCU denied the member’s claim in whole or in part; and 
• NFCU has not recovered the personal loan funds in full.
   

The Notice informs you about the proposed settlement and your rights. Before any final judgment is entered, the Court will have a hearing to decide whether to approve the proposed settlement. If the proposed settlement is finally approved, then you will benefit from the relief provided by the proposed settlement. Once the proposed settlement is final, you will also be bound by the release and other provisions of the proposed settlement. 

The Notice is only a summary of the proposed settlement. More details about the proposed settlement, the date when appeals are no longer allowed and the settlement is final, deadlines for certain actions, and your options are available in a longer document called the Settlement Agreement. You can get a copy of the Settlement Agreement on the Important Court Documents page.

The class action lawsuit is known as Stacy Edey et al. v. Navy Federal Credit Union, No. 2:25-cv-554, and is pending in the United States District Court for the Eastern District of Virginia, with Judge Arenda Wright Allen presiding. The individuals who sued are called the Plaintiffs; the company that they sued is called the Defendant. The Plaintiffs are Stacy Edey, Kellie High, and Ronnice Lee. The Defendant is NFCU.

The lawsuit alleges that NFCU is liable for failing to prevent third parties from opening unauthorized personal loan accounts in members’ names and for failing to cancel the loans after individuals impersonating NFCU personnel induced members to transfer the loan funds to unknown third parties. NFCU denies the Plaintiffs’ allegations and denies that NFCU is liable to the Plaintiffs or any of the putative settlement class members. The Court has not decided whether either side is right or wrong. Instead, both sides agreed to settle the case and provide benefits to the class.

The Named Plaintiffs here, Stacy Edey, Kellie High, and Ronnice Lee, filed this case as a proposed class action. When the parties reached this proposed settlement, the Court had not decided whether the case could be a class action. As part of the proposed settlement, the Court certified a tentative class action for settlement purposes only, under Federal Rule of Civil Procedure 23(b)(3). If the proposed settlement is not finally approved, then the Court may later determine if the case may proceed as a class action. 

The Court has decided that everyone who fits the following description is a Settlement Class Member: 

All persons who, as members of NFCU, between January 1, 2023, and January 31, 2025, were provided a personal loan in which: 

• the personal loan application was submitted using a device (e.g., phone or computer) that was not familiar to NFCU; 
• NFCU deposited personal loan funds into the member’s account; 
• the member submitted a claim to NFCU disputing the personal loan as fraudulent; 
• NFCU denied the member’s claim in whole or in part; and 
• NFCU has not recovered the personal loan funds in full.

The proposed settlement automatically benefits Settlement Class Members through three categories of relief: (i) the personal loans have been or will be canceled; (ii) credit reporting relating to the personal loans have been or will be requested to be deleted; and (iii) payments made by class members to NFCU on the personal loans have been or will be reimbursed, including any offset payments initiated by NFCU. 

Any outstanding amount you owe on the loan(s) listed in the notice you received has been or will be canceled. The reimbursement will be made to your deposit account with NFCU. If you no longer have a deposit account with NFCU, that reimbursement will be sent to you via U.S. Mail at your last address on file with NFCU. 

If you submit the Claim Form enclosed with your notice, you will receive an additional $250.00. In order to receive this payment, you must submit a Claim Form no later than November 29, 2026. The Claim Form is attached to the notice. You must complete the form, sign your name, and send it back to receive the additional $250. You may alternatively submit an online Claim Form on the Online Claim Submission page.

If you no longer have a deposit account with NFCU, that reimbursement will be sent to you via U.S. Mail to the same address your Notice was mailed.

If you believe that an unauthorized personal loan was taken out using your membership with NFCU and that you suffered additional damages as a result , please complete the Claim Form and mail it to Edey v NFCU, c/o Settlement Administrator, PO Box 23668, Jacksonville, FL 32241. Your Claim Form must be postmarked by November 29, 2026. You may also submit a Claim Form on the Online Claim Submission page.

If the proposed settlement is finally approved by the Court, then you will be giving up the right to file a lawsuit against NFCU relating to the personal loan described in Section 3. Specifically, you will be giving up the right to bring any claims resulting from, arising out of, or regarding NFCU’s conduct relating to the personal loan. You will be giving up all such claims whether or not you know about them. 

You are not releasing any claim for actual damages that you may have against NFCU for violating 15 U.S.C. § 1681s-2(b) of the Fair Credit Reporting Act. If you would like to understand your rights and potential claims against NFCU relating to your rights and potential claims, you can contact Class Counsel.

The precise terms of the dismissal and release are explained in the Settlement Agreement, which you can view on the Important Court Documents page.

The Court’s order will apply to you even if you object to the settlement or have any other claim, lawsuit, or proceeding pending against NFCU relating to the personal loan described in FAQ question 3. If you have any questions about the release, then you should visit the Important Court Documents page for more information or consult with a lawyer. See FAQ question 8 below for more information regarding your options in seeking legal advice concerning the settlement.

Yes. You have the opportunity to opt out of the Settlement by submitting a written Request for Exclusion to Edey v NFCU, c/o Settlement Administrator, PO Box 23668, Jacksonville, FL 32241, postmarked no later than November 9, 2026, which is thirty (30) days before the Final Approval Hearing in this action. To be valid, a Request for Exclusion must be personally signed and must include: (i) your name, address and telephone number; (ii) and a statement substantially to the effect that: “I request to be excluded from the Settlement Class in Stacy Edey et al. v. Navy Federal Credit Union, No. 2:25-cv-554, United States District Court, Eastern District of Virginia.” Notwithstanding the foregoing, no person within the Settlement Class may submit a Request for Exclusion for any other person in the Settlement Class.

If you timely submit a valid Request for Exclusion, you will exclude yourself from the Settlement Class and will not be bound by further orders or judgments in the Litigation, subject to Court approval. You will preserve your ability to independently pursue, at your own expense, any individual, non-class, non-representative claims that you claim to have against NFCU. No person who has opted out of the settlement may object to any part of the Settlement Agreement. 
 

Yes. The Court approved the following individuals to represent you and other Settlement Class Members: 

• Kristi Kelly, Andrew Guzzo, Casey Nash, J. Patrick McNichol, and Matthew Rosendahl of Kelly Guzzo, PLC at 3925 Chain Bridge Road, Suite 202, Fairfax, Virginia 22030. Telephone: (703) 424-7570; and
• Dale Pittman of The Law Office of Dale W. Pittman, P.C., The Eliza Spotswood House, 112-A West Tabb Street, Petersburg, VA 23803. Telephone: (804) 861-6000. 

The Court has appointed these lawyers as Class Counsel. You will not be charged for these lawyers. You may hire your own attorney, if you choose, but you will be personally responsible for your attorney’s fees and expenses.

The attorneys representing the class have handled this case on a contingency basis. To date, they have not been paid anything for their work. Class Counsel will request that the Court award attorneys’ fees and expenses for the time and effort they have spent on this case. The amount that will be requested by Class Counsel is $250,000, and service awards for each of the Named Plaintiffs will be requested up to $15,000. 

Any approved attorneys’ fees and expenses or the Named Plaintiffs’ service awards will be paid separately from the relief reserved for the Settlement Class Members. No Settlement Class Member will owe or pay anything directly for the attorneys’ fees and expenses of Class Counsel. If the Court approves this request, it will not reduce the amount you are eligible to receive as part of the settlement.

If you are a Settlement Class Member, then you can object to the proposed settlement if you do not like any part of it. You can give reasons why you think the Court should not approve it. The Court will consider your views. 

To object to this Settlement Agreement, you must file your objection in writing with the Clerk of Court no later than November 9, 2026, which is thirty (30) days prior to the final approval hearing. You must also provide a copy of your objection to the Settlement Administrator (Edey v NFCU, c/o Settlement Administrator, PO Box 23668, Jacksonville, FL 32241). The objection must include the following: (1) your full name, address and current telephone number; (2) the name and telephone number of your counsel, if you are represented by an attorney and if counsel intends to submit a request for fees, and all factual and legal support for that request; (3) all objections and the basis for any such objections stated with specificity, including a statement as to whether the objection applies only to the objector, to a specific subset of the class, or to the entire class; (4) the identity of any witnesses you may call to testify; (5) a listing of all exhibits you intend to introduce into evidence at the Final Approval Hearing, if any, as well as true and correct of copies of all exhibits; and (6) a statement of whether you intend to appear at the Final Approval Hearing, either with or without counsel. If you fail to timely file and serve a written objection, you shall not be permitted to object to the approval of the settlement or Settlement Agreement and shall be foreclosed from seeking any review of the settlement or the terms of the Settlement Agreement by appeal or other means. 

You will not be permitted to object to the settlement or the Settlement Agreement if you decide to exclude yourself from the settlement.

The Court will hold a final approval hearing on December 9, 2026, at 12:00 pm., before the Hon. Arenda Wright Allen, in the United States District Court for the Eastern District of Virginia in Norfolk, Virginia. 

At this hearing, the Court will consider whether the proposed settlement is fair, reasonable, and adequate. The Court will consider all timely and proper objections. You do not have to attend the hearing.

The Court may also decide how much to award Class Counsel and the Named Plaintiffs. After the hearing, the Court will decide whether to finally approve the proposed settlement. 

The Court may change the date of the final approval hearing without further notice to the Class. You should check the Key Dates page, after December 9, 2026, to confirm the hearing date, the court-approval process, and the Effective Date.

The notice is only a summary of the proposed settlement. More details about the proposed settlement, the date when appeals are no longer allowed and the settlement is final, deadlines for certain actions, and your options are available in a longer document called the Settlement Agreement. You can get a copy of the Settlement Agreement on the Important Court Documents page. The website also contains answers to common questions about the proposed settlement. In addition, some of the key documents in the case will be posted on the website. You can also write or call Class Counsel at the contact information listed above.

Please notify the Settlement Administrator of any changes in your mailing address so that future correspondence will be sent to the correct address. 

To update your mailing address, you can use the Update Address button at the top of this page. You will need your Notice ID and PIN. 

A different option is to contact the Settlement Administrator via email at [email protected]. Please put ‘Change of Address’ in the subject line and provide your full name, previous address, current address, and the Notice ID from your notice in the body of the email. Alternatively, you can mail that information to: Edey v NFCU, c/o Settlement Administrator, PO Box 23668, Jacksonville, FL 32241.

A copy of your marriage license, divorce decree or court order is required for a name change.

You can submit the documentation via email at [email protected]. In your email, put ‘Name Change’ in the subject line. In the body of the email, provide the NoticeID, original name, and address of the Class Member on the Notice you received. Also provide the new name, address and phone number that you would like on future correspondence.

Alternatively, you can submit the required documents by mail to: Edey v NFCU, c/o Settlement Administrator, PO Box 23668, Jacksonville, FL 32241.

Two documents are required for a name change for a deceased Class Member. They are: 1) A Copy of the death certificate, and 2) Documentation providing evidence to show the new payee as legal beneficiary – this could be a will, estate documentation, etc. The documentation will be reviewed when received.  We may reach out to you with additional questions, if necessary.

You can submit these documents via email at [email protected], put ‘Name Change’ in the subject line. In the body of the email, provide the Notice ID, original name and address of the Class Member on the Notice you received. Also provide the new name, address and phone number that you would like on future correspondence. 

Alternatively, you can submit the required documents by mail to: Edey v NFCU, c/o Settlement Administrator, PO Box 23668, Jacksonville, FL 32241.